We all have blind spots. Literally. There’s one in each eye, where the optic nerve connects to the retina. We don’t perceive this hole in our vision because the brain automatically fills in the gaps. It predicts what should be there based on context, memory, and what you expect. The brain receives approximately 11 million

You’re not doing it on purpose. That’s the thing about automatic patterns. You’re not dumb, lazy, or weak.  You’re doing what we do instinctively under pressure: looking for the fastest exit from an uncomfortable feeling. The problem is the exit has a toll. Two of them, actually. There’s the cost of the feeling you’re trying

A client came to me convinced she was too combative. Her team told her so, her husband told her so, and she’d spent three years trying to fix it.  What she didn’t know was that same quality helped her build a $15M business against the odds. She’s not alone. In business, we understand the tension

Some founders learn to manage teams and end up loving it. Others don’t. I didn’t realize which one I was for years. I just thought something was wrong with me. Most service businesses are started by people with expertise. That was me and probably you, too. When you know how to do something well, your

The adrenaline hit me right before the presentation. I walked into the room armed with case studies, results and projections. I had all the answers, I just had to convince them. I launched into a detailed explanation of our process, designed to put them at ease.  Once they saw how much I knew, they’d jump

Three times in two weeks, I did the same thing.  I’d get excited telling someone about what I really wanted to do and then immediately explain why I wasn’t doing it.  All the reasons.  Each person listened politely but I could tell they weren’t convinced. By the third time, I didn’t believe myself either. Then